On Saturday 2nd Jan, 2016 at 8:15am, we had a very unpleasant encounter with a specific individual (Lyon) who informed us that "that back country access is not permitted before 9:00am". After questioning this, he stated that it was as a result of snow groomers still working on the ski slopes, and they had issue with people "walking up the slopes and almost getting hit by groomers".
We explained that we were experienced back-country users, had read, understood and agree with all the limitations of liability printed on the tag, had read and understood all notices posted in the hut relating to back-country access, and had reviewed all information on the B.C. Parks website. We were comfortable that we were within our rights to access the corridor, and that Cypress staff had no authority to restrict access.
Lyon became very aggressive and confrontational, threatening to physically prevent us from proceeding, and placed himself in our path. He stated that the BC Parks website and the posted notices made it quite clear that he had this authority. Our group wasn't comfortable proceeding, as not everyone was clear on the regulations. After going back to the hut, reading every sign, checking the BC Parks website, one of our group then spoke again to Lyon and informed him that he was incorrect, and that he had misinformed us that information supporting his position was posted. The response was "well it should be posted".
After all our group felt comfortable that we were within our rights, we then again approached the area, when Lyon told us "the groomers are done, you can go now".
I'd like to get thoughts and recommendations from this community on this situation.[/QU
Hi, i was searching the interwebz for help, when I stumbled upon this thread.
I was/is actually a member, but when I tried to log in it didn't work.
just trying to figure out how I can fight this?
My car slid off the road going up to Cypress. It was barely stuck.
As I was trying to dig it out, a good Samaritan stopped in a big truck & offered me a tow out. Of course I said yes.
As we were hooking up the ropes to my car.
That Lyon guy pulled up in his green Cypress truck.
He told the good Samaritan it was illegal for him to help me & that he would get a ticket.
Then said he was calling the police.
I told the good Samaritan that it wasn't illegal, but he got spooked & said "sorry, I don't want to get involved"
Then as we're unhooking the ropes, after he gives the police my plate number on the phone we hear him on the phone say to the police "I need assistance"
The police show up & Lyon flags him down. They talk & the one cop is on his side before he's even talked to me.
When he does come up to talk to me, he's totally mean.
The cop says my car is too damaged to drive & says i need to call a tow truck. I'd been digging for about 20 min it would've only taken 10 more min to get it unstuck digging by myself by hand.
I tell the cop there's nothing wrong with it.
He says I don't have good enough tires, that it's getting towed
I tell him I have chains, they just weren't on cause I was basically at the top, no more hills. (the roads were clear, it just started to snow at base elevation)
The cop then says it must be leaking fluids, it's getting towed.
I tell him it's NOT leaking fluids, it was dug out underneath & I'd had it running a few times. It wasn't leaking fluids.
The cop then says "I'm not arguing about it, it's getting towed"
Not much I could do @ that point.
I tried to get the tow truck driver to drop it right there, but he said it had to be a residence, with an address.
Cost I think $247? maybe more, can't remember the exact number, but it was a huge bill. That cause a whole bunch of problems that I'm not gonna get into.
The next time I went snowboarding, that Lyon guy jumped out & told me he was suspending my seasons pass for a month, because I was "upset that my car got towed"
I got in an argument with him about it, because I was upset about it.
When it happened, he never got out of his truck.
This was the first time I got a chance to talk to him.
As I'm asking him why he told the good Samaritan, that it was illegal for him to help me.
He threatens to call the police if I don't leave.
Since I know he's gonna lie & say I'm being hostile.
I leave. I didn't have my pass with me that day, it was in a different jacket. I couldn't give it too him, he wanted it though.
I wasn't able to go riding that much because of the huge hole that tow bill put me in.
More than a month later, Lyon walks up to me as I'm sitting on the old chairlift that's outside of the lodge.
He sits down & asks me what I'm doing.
I says trying to go snowboarding.
He says he suspended my pass.
I tell him you suspended it for 1 month & it's been way longer than a month.
He says no I said the rest of the year.
I call him on the total bull shit lie, tell him "you said 1 month"
He then says he's banning me for life.
Threatens to call the police if I don't give him my pass & leave..
Sorry for the huge off topic post.
I just don't know how to fight this?
It is so wrong.
I had a group sales account last year & sold more than 100 seasons passes on my first year of doing the group sales thing.
My account made Cypress just shy of $47,000
Didn't realize until I started searching for a way to fight this, that the top sales leaders got prizes. Someone I know who sold less than I did, got a V.I.P. parking pass. Nowhere in my emails is there any mention of prizes being awarded to me.
I love Cypress, I've been going there forever, I'm friends with lots of people that work there & even more that ride there.
My whole life revolves around snowboarding.
Cypress is part of it, lots of people are asking me about buying a seasons pass. And to be honest, I don't like Seymour, I broke my tailbone there.
Kinda hold a grudge, lol
Is there a way to fight this?
There has to be a metric tonne of complaints against that Lyon guy.
Just my account should be able to justify the the cost of firing him & hiring someone that isn't incredibly rude & doesn't blatantly lie to paying customers & the police.
This is about 2 months later, when he banned me for life