Headed for the Mountains
Join Date: Jan 2005
Location: Armstrong, B.C., .
Interest: hikingbackpackingcrosscountry skiingsnowshoeing
I just had the same thing happen ( with the same poles) but the connection between crosspole and main poles permanently broke. I was still able to use in the field by placing it in position. When I got home, I looked up on the MSR site, called the repair number, talked with a very helpful person and was given a repair number. I mailed the poles to Seattle and within 2 weeks, the repaired poles were returned. A great company!! And a great tent!!!